Privacy Policy

Last updated: February 6, 2026

LLM-Alchemi ("we", "our", or "us") operates the llm-alchemi.io website and the LLM-Alchemi platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.

1. Information We Collect

Account Information: When you create an account, we collect your email address and authentication credentials.

Usage Data: We collect information about how you interact with the platform, including pages visited, features used, and timestamps.

Uploaded Data: You may upload datasets (CSV, JSONL, Parquet files) for processing. We store these files solely to provide our service to you.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the LLM-Alchemi platform
  • Process and transform your uploaded datasets as instructed
  • Send service-related communications (e.g., account verification, security alerts)
  • Monitor usage patterns to improve performance and user experience
  • Detect and prevent fraud or abuse

3. Data Storage and Security

Your data is stored on secure cloud infrastructure. We use industry-standard encryption for data in transit (TLS) and at rest (AES-256). Uploaded datasets are stored in isolated, access-controlled storage tied to your account.

4. Data Retention

We retain your account information for as long as your account is active. Uploaded datasets are retained until you delete them or close your account. Upon account deletion, your data is permanently removed within 30 days.

5. Third-Party Services

We use the following third-party services:

  • Cloud Infrastructure: Secure cloud hosting and data storage
  • Authentication Provider: Managed authentication and user management
  • Google Analytics: Website usage analytics (anonymized)

We do not sell, trade, or rent your personal information to third parties.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data and account
  • Export your uploaded datasets at any time
  • Opt out of non-essential communications

7. Cookies

We use essential cookies for authentication and session management. We also use Google Analytics cookies to understand how visitors use our website. You can control cookie preferences through your browser settings.

8. Children's Privacy

LLM-Alchemi is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email to the address associated with your account.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at support@llm-alchemi.io.